The rise of cloud machine learning

May 22, 2020

Google, Amazon, Microsoft, and IBM have all jumped into machine learning. What does this mean for your business?

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Topics: Machine Learning

Encapture v4.5 Release Notes

April 24, 2020

We’ve been hard at work on Encapture these past few months and are excited to share the latest updates with you. Some pretty big changes are coming with this release (v4.5) that add a ton of value for our customers. Let’s dive in:

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7 Common data extraction techniques

April 10, 2020

Deploying machine learning to find information in documents has become a key initiative for many companies. As AI capabilities have advanced over the years, the variety of document types that can be automatically processed has increased, which has led to substantial cost efficiencies and time saving.

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Encapture adds handwriting and signature recognition via Parascript

April 8, 2020

Before we talk about Parascript, let's first philosophize for a quick minute.

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Product Spotlight: Requests

April 6, 2020

Every so often, we’ll use a blog post to highlight a product in the Encapture platform – why we built it, what it does, and how it benefits our users. Here we are discussing Requests – a relatively new product by Encapture standards (after all, we’ve been around over 15 years now!). 

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Future-proofing your Intelligent Capture platform

April 3, 2020

The inflection point for intelligent capture has arrived. The question for you now is not whether to proceed, but rather how best to proceed.

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Why back-office technology turns away customers

March 17, 2020

Ron Shevlin of Cornerstone Advisors did some great research on how different generations of consumers think about choosing their bank. Full results can be found here, but across all generations, consumers unequivocally view cost and convenience as the two most important factors.

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Topics: Intelligent Automation

How machine learning is transforming the workplace

March 9, 2020

Machine learning (a form of artificial intelligence) has been around for years as a tool to help researchers, scientists, and academics process vast amounts of information to gain better insights. More recently, machine learning has been applied to very practical use cases in business settings and is changing the way employees do their jobs. 

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Topics: Machine Learning

How Intelligent Capture helps reduce expenses in banking

February 28, 2020

This month on our blog, we discussed how intelligent capture software is changing the way people experience banking. As we wrote, intelligent capture reduces some of the greatest pain points regarding customers, improving their experience and overall satisfaction in retail banks.

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3 Ways Intelligent Capture software improves customer satisfaction in retail banking

February 12, 2020

Intelligent capture software is changing the way that people experience banking. Many of the pain points that frustrate customers and drive them away from traditional retail banking can be eliminated through intelligent capture. Encapture, an intelligent capture platform that uses artificial intelligence to automate document-intensive processes, is improving customer experiences and driving increased satisfaction in retail banks. In fact, we’re currently being used in over 15% of retail branches in the US. See how our clients use Encapture to drive increased customer satisfaction:

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